Departments in UK

Sales

Our successful sales team in the UK consists of eight Account Managers and three Inside Sales Specialists.

Each of the Account Managers is in charge of one of our extremely precise measuring systems, taking it to customers in the aviation, aerospace and automotive industries – and in fact all producing sectors – and demonstrating it based on their applications. 

Sales department at FARO

Customer Training

Once the sales process is successfully completed, an Application Engineer is given the task of training our customers in using their new products and, in particular, the software that goes with them. 

This also generally occurs on the customer’s premises to ensure that everything learnt can be immediately put into practice.

Cutomer Training at FARO

Customer Service Engineer

Despite our wide-ranging training offers, customers sometimes experience technical difficulties in their applications.

This may be due to the device itself, the measuring environment, as well as user mistakes.

As a competent contact, our Customer Service Engineers are always on call to troubleshoot on-site and solve measuring problems. 

Customer Service Engineer

Marketing & Office Administration

Our Marketing & Office Administrators are responsible for a smooth organization in each of our sales offices throughout Europe. 

They also support our external sales team and Marketing in planning and holding events in the countries. 

Marketing & Office Administration