About FARO Support
With over 64 years of FARO experience, the Technical Support team is dedicated to providing you service that is best in class. In the Americas, FARO operates multiple Service Repair Centers for all FARO hardware products. These centers are strategically located to facilitate our customers’ needs. Having state-of-the art equipment at their fingertips, our experienced Technical Repair Team will service your FARO measuring devices according to our production standards and controlled processes. This ensures that we provide the highest level of repair consistency and quality.
FARO recommends having any FARO measurement device checked and recertified per your company's calibration schedule. This helps to ensure the optimal functionality and the best verification of the specified accuracies. When you have your device serviced at one of our service centers, we will supply you with a new certificate. Additionally, all available upgrades will be performed at no charge.
FARO’s experienced Technical Support staff is standing by to answer your equipment- or application-related questions. They will walk you through your requests step-by-step.