FARO Support Hotline

FARO Europe Customer Service Hotline is in charge of all your questions concerning the use and servicing of our products. FARO's experienced customer service staff is standing by to answer any of your equipment or application related questions on FARO products. They will walk you through your personal requests step-by-step. We guarantee to provide you with fastest possible and competent advice. 

Call us on weekdays from 7:00 am to 4:00 pm on:

TEL:  +49 7150 9797 400      or     FREECALL:  00800 3276 7378

FAX: +49 7150 9797 9400     or     FREEFAX:    00800 3276 1737

EMAIL: support@faroeurope.com


Our services include:

Technical questions concerning the application of FARO products
Technical hardware and software solutions
 Maintenance contracts for FARO hardware include:

    - free recertification (once per year)
    - free repairs, replacement device if required (according to availability)
    - 10% discount on accessories
    - free hotline

Service for FARO hardware products (e.g. recertification according to ISO 17025)
Advice and selling of FARO accessories


FARO recommends to have any FARO measurement device checked and recertified once a year.

This helps to ensure the optimal functionality and the best possible fulfilment of the specified accuracies. As part of the service at one of our service centres the device is supplied with a new certificate with a validity of one year and will be put through its paces. As a matter of course all available upgrades will be performed according to the state-of-the art.


TEL:                 +49 7150 9797 400      
FREECALL:     00800 3276 7378
email:             support@faroeurope.com

FARO Support Hotline

Free Hotline: 00800 3276 7378
Direct Dial: +49 7150 9797 400