FARO Support Hotline
FARO Europe Customer Service Hotline is in charge of all your questions concerning the use and servicing of our products. FARO's experienced customer service staff is standing by to answer any of your equipment or application related questions on FARO products. They will walk you through your personal requests step-by-step. We guarantee to provide you with fastest possible and competent advice.
Call us on weekdays from 7:00 am to 4:00 pm on: TEL:
+49 7150 9797 400 or FREECALL:
00800 3276 7378
FAX: +49 7150 9797 9400 or FREEFAX: 00800 3276 1737
Our services include: Technical questions concerning the application of FARO products Technical hardware and software solutions Maintenance contracts for FARO hardware include
- free recertification (once per year) Service for FARO hardware products (e.g. recertification according to ISO 17025)
- free repairs, replacement device if required (according to availability)
- 10% discount on accessories
- free hotline
Advice and selling of FARO accessories
FARO recommends to have any FARO measurement device checked and recertified once a year.
This helps to ensure the optimal functionality and the best possible fulfilment of the specified accuracies. As part of the service at one of our service centres the device is supplied with a new certificate with a validity of one year and will be put through its paces. As a matter of course all available upgrades will be performed according to the state-of-the art.
TEL: +49 7150 9797 400
FREECALL: 00800 3276 7378