Service Contact Info
Factory Service Centers
Visit the FARONow! Customer Portal for immediate access to your FARO account, products and licenses, warranty status, support requests and more. Don’t have an account? Learn all about the benefits of this around-the-clock service >
FARO also offers email and telephone support for training and technical assistance, or to schedule service. Support hours are Monday through Friday. See below for availability and contact information for your region:
8.30 a.m. to 5.30 p.m. Brisbane Standard Time (BST)
Toll Free: 1 (800)981-1503
8:30 a.m. to 5:30 p.m. China Standard Time (CST)
9 a.m. to 5 p.m. India Standard Time (IST)
Toll free: 1800.1028456
9:00 a.m. to 5:30 p.m. Japan Standard Time (JST)
Toll free: +81.0120.922927
8:30 a.m. to 5:30 p.m. Singapore Standard Time (SST)
+65 65 111 350
Toll free: 1800 511 1360
8:30 a.m. to 5.30 p.m. Thailand Standard Time (TST)
Hotline: +662 315-8905
FARO offers 11 service centers globally to ensure your hardware is fully optimized for the life of the product, including annual calibration and certification and product repair.
Ready to schedule your service/certification?
Create a FARONow! Customer Portal account or log in with an existing account.