Support

When you work with FARO, you work with a partner dedicated to ensuring quality for the life of your product. In honor of our 40th anniversary, we've renewed our focus on support in order to provide the most personalized customer service.

Our Service Commitment

At FARO, we don’t just develop innovative technologies for 3D measurement, imaging and realization. We develop solutions for your problems. We work continually to understand the evolving issues you face so we can provide tools that help you do your job better and faster. Our commitment to you doesn’t stop at your purchase but continues for the life of the product — through regular service and smart design updates that ensure a quality customer experience.

Support Resources

Service and Maintenance

See service plans and maintenance information and find a service center near you.

FARONow! Customer Portal

Access resources and personalized service information related to your FARO solution.

Training

Learn how to get the most value out of your FARO solution through FARO Academy.

Technical Documentation

Find resources related to your FARO solution in our Knowledge Base.

Got a question about our support offering?

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