Technical Support Centre

Providing outstanding customer service is our promise to you. We understand the need to easily access solutions whenever you need them, so the online Support Centre is available around-the-clock and provides the necessary information to ensure you’re getting the most from your FARO® equipment. Here you can view and create support cases, search for solutions to common issues, review the training schedule, and access technical support documents and other resources.

Customer Service FAQ

Search for answers to common technical support questions regarding FARO’s 3D measurement and 3D documentation imaging solutions.


In the FARO Portal you can create and monitor support cases, access asset information, arrange certifications, update contact information, submit product ideas, and more.


Access resources such as drivers, manuals, technical specifications, videos, case studies, and more for FARO hardware and software.


FARO offers training courses and workshops to show you how our portable CMMs and laser scanners are used most efficiently.

Support and Training Videos

Watch a variety of videos on our software and hardware products including detailed solutions, introductions and demonstrations.


FARO’s educational webinars help you learn how portable CMMs and laser scanners for 3D documentation are used in various industries and applications.


FARO Europe Customer Service Hotline is in charge of all your questions concerning the use and servicing of our products.

Technology Consulting

FARO offers a broad portfolio of solution consulting and technology consulting services to support companies and system integrators to combine, automate and integrate FARO technology – both hardware and software.


Need assistance with your FARO product?

Visit Technical Support

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