Working to Earn Customers’ Trust
What’s the secret to being a 40-year industry leader? The simple answer is that our customers’ success matters most. That’s the only way we know if we’re doing our job right. And because their success truly has the power to improve the world — making it faster, leaner, safer, better — we’re honored to embrace their achievements.
We know we have to earn our customers’ trust. That’s why our core values are also our promises to those we serve:
We are Customer Focused. Every decision, no matter how big or small, starts with our customers in mind. We put ourselves in their shoes and work to create value.
- We Strive for Excellence. We aim to exceed the expectations of our customers and our people, holding each other accountable for our actions and outcomes.
- We are Collaborative. We work with respect, transparency, and the recognition that we are smarter together than apart.
- We are Inclusive. We embrace and celebrate differences and draw on the strength of our diversity.
- We Do the Right Thing. We are honest and reliable in all that we do.
- We are Data Driven. For every problem, there is a single best answer to be found in the data and we are committed to helping our customers use data to make smarter decisions.
- We Think Big and Move Fast. Our employees are empowered to make decisions and act.